Privacy Policy

Last update on Feb 24, 2025

Introduction

At Wakeel, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our Service.

Information we collect

We collect various types of information in order to provide our services:

  • Personal Identification Information: Name, email address, and other information you provide when registering or using our platform.

  • Authentication Information: We collect login data, including your email address and password, as well as any third-party login data when you use social login options.

  • Usage Data: We collect information about your interactions with the Service, including IP addresses, device information, browser types, and access times.

How we use your information

We use your personal information to:

  • Provide, operate, and maintain the Service.

  • Process your rental requests and provide legal reports.

  • Communicate with you regarding your account and rental transactions.

  • Improve the functionality of our Service, including troubleshooting and performance analysis.

  • Send important notices regarding updates to the Service or your account.

Data retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, it will be securely deleted or anonymized.

Sharing your information

We may share your personal information with trusted third-party service providers who help us operate the Service, such as payment processors or customer support providers. These third parties are obligated to keep your information confidential and secure. Additionally, we may disclose your information if required by law or to protect our rights and interests.

Security of your information

We implement industry-standard security measures to protect your personal information. However, no method of online transmission or storage is completely secure, and while we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your rights

You have the following rights concerning your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we update or correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to any legal obligations we may have.

  • Withdraw Consent: If we process your data based on consent, you can withdraw your consent at any time.

Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings. Please note that blocking cookies may affect your experience with our Service.

Our Service may contain links to third-party websites or services that are not operated by Wakeel. We have no control over and are not responsible for the content, privacy policies, or practices of third-party websites.

Changes to the Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we will notify you of significant updates through the Service or via email. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

Contact information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: support@wakeel.lk