Introduction
Welcome to Wakeel. These Terms and Conditions ("Terms") govern your use of the services, websites, and applications provided by Wakeel (the "Service"). By accessing or using the Service, you agree to comply with and be bound by these Terms. Please review them carefully before proceeding with your use of our Service.
User eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use Wakeel’s services. By accessing or using the Service, you affirm that you meet the eligibility requirements.
Services provided
Wakeel offers an online platform for vehicle rentals, including features such as the generation of legal reports to ensure user safety during the rental process. We aim to simplify the vehicle rental experience with high standards of security, precision, and customer support. The Service may include future updates or modifications.
Account registration and security
To access certain features of the Service, you must create an account. Account registration requires you to provide personal information, including but not limited to your name, email address, and contact details.
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You are responsible for maintaining the confidentiality of your account credentials.
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You agree to notify us immediately of any unauthorized use of your account.
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Wakeel will not be liable for any losses arising from unauthorized use of your account.
User responsibilities
You agree to use the Service in compliance with all applicable laws and regulations. Specifically, you must not:
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Use the Service for illegal purposes, including but not limited to fraud, theft, or violating intellectual property rights.
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Impersonate another person or entity.
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Interfere with or disrupt the Service, servers, or networks connected to the Service.
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Transmit any harmful, unlawful, or offensive content through the Service.
Vehicle rentals and legal reports
Wakeel provides vehicle rental services with a feature that generates legal reports to ensure safety and compliance. All transactions and agreements related to the rental process are governed by these Terms. You agree to:
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Use the vehicles in accordance with the rental agreement.
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Return the vehicle on time and in the condition stipulated in the rental agreement.
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Abide by all applicable local, state, or international laws while using the vehicle.
Payment terms
The Service includes paid features, such as vehicle rentals. Payment processing is handled through secure payment gateways, and you agree to provide accurate billing information. You authorize Wakeel to charge the fees related to your vehicle rental and related services. All prices are subject to change, and you will be notified of any price changes before finalizing a transaction.
Intellectual property
All content, logos, trademarks, software, and other intellectual property provided by Wakeel through the Service are owned or licensed by Wakeel. You may not use, copy, or distribute any of our intellectual property without prior written consent.
Privacy and data collection
We collect and process user data in accordance with our Privacy Policy. Additionally, we use cookies to enhance your experience and analyze website traffic. By using our Service, you consent to our use of cookies.
Termination of access
We reserve the right to suspend or terminate your access to the Service at any time and without prior notice, for any reason, including if we believe you have violated these Terms. You may terminate your account at any time by contacting support at support@wakeel.lk.
Limitation of liability
To the maximum extent permitted by law, Wakeel is not liable for any indirect, incidental, or consequential damages arising from the use of the Service, including but not limited to loss of profits, data, or other intangible losses.
Indemnification
You agree to indemnify and hold harmless Wakeel, its officers, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or any violation of these Terms.
Changes to terms
We may update these Terms from time to time. Changes will be posted on this page, and you will be notified of significant changes. Your continued use of the Service after such changes will constitute your acceptance of the updated Terms.
Governing law and dispute resolution
These Terms are governed by the laws of Sri Lanka. Any disputes arising under these Terms will be resolved through binding arbitration in accordance with the rules of the relevant arbitration body.
Contact information
For inquiries, support, or any other questions, please contact us at: support@wakeel.lk